Field Service 360 offers a cloud-based, collaborative, mobile solution. We make your field service process simple, intelligent, and affordable so you can spend your valuable time managing your business, not your software.
Sales and Service Order Management, Agreements, Warranties, Preventive Maintenance
Inventory Management, Warehouse Management, Product Management, Exchange Credit
Dispatch Console, Robust Reporting, and Dashboards
- Provides you a holistic view of your customer
- Provides you a robust tool for setting up and managing your inventory in multiple
warehouses
- Lets you manage service orders and installation requests
- Manage SLAs for your customers
- Ability for your technicians to enter time and material for each service order
- Provides a real time dashboard of your service centers utilization
- Provides you the ability to create, manage and schedule preventive maintenance
based on Installed Products
- Provides a complete sales order management tool
- Helps you resolve customer Issues utilizing the troubleshooting guide and
existing solutions
- Perform real time address validation using Experian QAS
- Enhance your Service center productivity by making VOIP calls and SMS right
from the system using Twilio
- Provides a 24X7 Mobile Interface for all industry leading platforms
- Empowers your customer by providing a 24x7 customer portal
- Available on smartphones, tablets, and laptops